Trust Center

Your data security and privacy are our top priorities. Learn about our commitment to protecting your information and maintaining the highest standards of security and compliance.

99.9%
Uptime SLA
256-bit
Encryption
GDPR
Compliant
24/7
Monitoring

Security

Data Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We use industry-standard encryption protocols to ensure your data remains secure at all times.

  • End-to-end encryption for data in transit
  • AES-256 encryption for data at rest
  • Regular security audits and penetration testing

Infrastructure Security

Our infrastructure is built on industry-leading cloud providers with enterprise-grade security controls, redundancy, and disaster recovery capabilities.

  • Multi-region deployment for high availability
  • Automated backups and disaster recovery
  • DDoS protection and firewall security

Access Control

We implement strict access controls and authentication mechanisms to ensure only authorized personnel can access sensitive data and systems.

  • Multi-factor authentication (MFA) required
  • Role-based access control (RBAC)
  • Regular access reviews and audits

Incident Response

Our dedicated security team monitors systems 24/7 and maintains a comprehensive incident response plan to quickly address any security concerns.

  • 24/7 security monitoring and alerting
  • Documented incident response procedures
  • Rapid response and communication protocols

Privacy & Data Protection

Data Minimization

We only collect and process the minimum amount of data necessary to provide our services. You maintain full control over your data and can request deletion at any time.

Data Residency

Your data is stored in secure, geographically distributed data centers. We provide options for data residency requirements and comply with local data protection laws.

Your Rights

You have the right to access, correct, delete, and port your data. We provide easy-to-use tools for exercising these rights and respond to requests promptly.

Third-Party Audits

We undergo regular independent security audits and penetration testing to ensure our security measures meet the highest industry standards.

Availability & Reliability

Uptime Commitment

We maintain a 99.9% uptime SLA with redundant systems and automated failover to ensure your data lake operations run smoothly 24/7.

  • Multi-region redundancy
  • Automated health checks and monitoring
  • Load balancing and auto-scaling

Business Continuity

Our comprehensive disaster recovery and business continuity plans ensure your data and operations are protected against any eventuality.

  • Automated daily backups
  • Point-in-time recovery capabilities
  • Regular DR testing and validation

Documents & Resources

Have Questions About Security?

Our security team is here to help. If you have questions about our security practices, compliance, or need to report a security concern, please reach out.

For urgent security matters, please email security@lakeops.dev